FAQs
Frequently Asked Questions
Is shipping free?
Yes, if your purchase contains at least two products, you will not have to pay the standard shipping costs.
When will I receive my order?
Once we have received your order, you will automatically receive an email confirming your order. Orders placed before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 2-4 business days.
Can I return my order?
If the product arrived damaged or defective, you will only have to inform us and send a picture of the product. A refund will be issued and the product will be collected free of charge.
On the other hand, if the product is in good condition and still unopened, you can request a free return within 15 days of delivery.